Your Advice and Support

University is an exciting educational journey, but we know it can sometimes be challenging. We are here to give you guidance and support for you to navigate these challenges. Take a look below to see what support is available to you at Your Students' Association.

Image shows three friends, all smiling looking at a mobile phone. The background is navy and teal. In a yellow box the title says 'Advice and Support'

How can we support you?

At the Students’ Association at Arden University, we offer a range of support services to help you navigate university life with confidence. If you have a question, our Frequently Asked Questions (FAQs) section is the quickest way to find answers on topics like academic support, university policies, and student well-being. It’s regularly updated to reflect the most common concerns, saving you time and effort. For more in-depth guidance, our Self-Help Guides provide clear, practical advice on everything from study skills and time management to well-being and personal development. These resources are available anytime, giving you the tools to take control of your learning experience. If you need further support on academic policies, appeals, or complaints, you can book a free 15-minute appointment with Alkhemy, our independent, external advice service. Their expert team offers confidential, impartial guidance to ensure you fully understand your rights and options. Whether you need quick answers, detailed guidance, or one-on-one support, we’re here to help. Explore our FAQs, access our self-help guides, or book an appointment with Alkhemy today to make the most of the support available to you. 

 

Who is Alkhemy? 

Your Students’ Association are committed to ensuring all students have access to free, confidential and impartial advice when you need it most. That’s why we’ve partnered with Alkhemy, who aims to provide accessible, independent and impartial academic advice to students on our behalf.  This collaboration aims to empower students to navigate complex academic processes and regulations with confidence. The experienced team at Alkhemy provides guidance on a range of topics under our academic policies, from academic misconduct, extenuating circumstances, appeals, breaks in learning, and more.  

 
This independent service ensures students receive independent recommendations, separate from the University, helping our students make informed decisions. Not only will Alkhemy provide accessible academic advice to support students, but they are the only out-of-hours advice service available to Arden University students. This ensures those with non-traditional schedules have access to support when they need it most. Whether you need help understanding policies or navigating university processes, their team is here to support you.