External Resources

Emergency Care call 999

999 is the UKs emergency services line and should be used for life-threatening emergencies.

Telephone: 999

NHS 111

NHS 111 can help if you think you need medical help that is not life-threatening. They will be able to direct you to the best place to get help if you cannot contact your GP during the day, or when your GP is closed.

You can contact the service online, through the NHS App or calling.

Telephone: 111

Find a GP

General practitioners (GPs) treat all common medical conditions and refer patients to hospitals and other medical services for urgent and specialist treatment. You should look to register with a GP near you.

NHS Services Search

The NHS provides a range of services and have a useful A-Z site that can direct you to a service in your local area.

Drugs, Alcohol and Addiction

Drinkaware

Drinkaware is a national helpline for anyone concerned about their or others alcohol comsuption. You access resources and chat online through their website or contact their telephone helpline.

0300 123 1110

Frank

Frank provide friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

GamCare

Information, advice, support and free counselling for the problem gambling.

Telephone: 0808 8020 133

General Mental Health

Hub of Hope

Hub of Hope is a UK mental health support database provided by the Chasing the Stigma charity. You can find support within your local area by simply entering your address of postcode to the search bar on the website. It will list local services as well as national charities/services.

Mind

Advice, support and information around mental health issues including self-harm. Mind do not have a crisis helpline to support individuals who are actively suicidal and in crisis. Mind also have a legal advice line in England and Wales.

Telephone: 0300 123 3393

Legal advice line: 0300 466 6463

Email: info@mind.org.uk

Student Minds

They empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. They challenge the higher education sector, health sector, and government to make student mental health a priority.

Self-harm and suicide

Samaritans

Samaritans are there to listen with no judgement, no pressure, and help you work through what is on your mind.

Telephone: 116 123

Email: jo@samaritans.org

Hopeline UK

HOPELINEUK is operated by suicide prevention charity Papyrus. Hopeline is a confidential support and advice service for Young People under the age of 35 who are experiencing thoughts of suicide and anyone concerned that a young person could be thinking about suicide.

Telephone: 0800 068 41 41

Text: 88247

Shout

Shout is a free and confidential text messaging support service for anyone who is struggling to cope and people who are anxious, stressed, depressed, suicidal or overwhelmed and need immediate support.

Text: 85258

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this.

Telephone: 0800 58 58 58

Wellbeing

Frazzled Cafe

Frazzled Café provide online group meetings for those who may be lonely and struggling with mild anxiety or mild low mood and may need support.

Note: this is not an in crisis service

Housing and homelessness

Shelter

Advice and information on housing and homelessness.

Telephone: 0808 800 4444

Food Banks

Trussell Trust

We’re an anti-poverty charity and community of food banks. They work to ensure no one in the UK needs a food bank to survive, while providing food and practical support to people left without enough money to live on.

Finances and debt

Money Helper

Support for those struggling with finances, including benefits, pensions, everyday spending. They also have a range of resources include online calculators and budget planners.

Step Change Debt Charity

Comprehensive debt advice

Telephone: 0800 138 1111

Benefits, Rights and Employment

Citizens Advice

Impartial advice on rights and responsibilities across the UK.

Telephone: 0800 144 8848

ACAS

Advice on employment rights for employers and employees in Great Britain.

Telephone: 0300 123 1100

HMRC

For anyone who requires practical support around PAYE, pensions, tax credits and benefits

Switchboard

Switchboard are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing. The website also has a webchat option.

Telephone: 0300 330 0630

Muslim Youth Helpline

Muslim Youth Helpline offers faith and culturally sensitive support by phone, live chat, whatsapp or email. The website also has a webchat function.

Telephone: 0808 808 2008